Speakers: Gene Hall (CEO); Peter Sondegaard (SVP, Research); Steve Prentice; Partha Iyengar (VP Research); Jeff Mann (VP Research); Mary Mesaglio (VP Research)
Six emerging mega-trends to watch: what IT will become. Given the economic downturn is deepening—cutting costs now, and cutting budgets for the future. Mainstream business effects are yet to be felt. IT impacts lag economic downturn. What then the impact on IT for HE? Conditions will remain difficult throughout 2009. Meet with executives and prioritize post-recession investments—get ahead of the curve now. Suggesting new metrics, much more granularly—interesting thought that leads to ideas like: IT spend required to recruit a post-graduate applicant.
IT contributes 2% to carbon emissions globally (Gartner, as of two years ago). Assess opportunities and risk and energy independence. Manage carbon as an enterprise resource, up and down the supply chain. Implement carbon accounting. Assess technology providers on their green credentials. We should look at benchmarking infrastructure from a carbon perspective. What is the carbon impact of a student? What is the carbon impact of a student studying a particular subject, and look at variance.
Innovate: prepare for the business growth that will follow recession. Streamline essential activities. Focus on Green IT: demonstrable environmental record will be increasingly important. Determine how social software can help make us more efficient.
Industrialize: cloud computing, business process management. There are potential problems (like SLA with a cloud). Develop a usage metric; prepare to move capital budget to a variable cost model. Team needs to learn about contract negotiation. Service provision focuses us on what people need to do, irrespective of how the service is provided.
Connect: Intelligent networks: networks that anticipate need through context. Connectivity needs to be more than a generic fat pipe.
Advance: Taking risks. First opportunity is strategic information management. Focus on the I, not the T of IT. Using Information as a competitive weapon. IT leaders need superb communication skills (speaking to non-IT people in their language, not ours) and the ability to influence.
Socialize: Understand the power of the social networks. IT delivers power to the individual. Mobilize communities and capitalize on their power. Uses Tom Sawyer painting a fence as a metaphor for socialization.
Globalize: perspective and operations. 38000 people joined Infosys in one year to do so, they processed 1000000 resumes. The impact of India and China will be enormous. How will this change the skills that students want to leave university with?
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